The new browser from AOL gives users a single platform from where they can explore the world of AOL. This new desktop browser is called AOL Desktop Gold and it is one of the fast and most secure browsers developed by AOL. Depending on your subscription or membership plan you can install AOL Gold and discover just how useful this desktop browser is. This article will give you a general idea about the installation steps involved after you download AOL desktop Gold. You will also find helpful tips on what to do if you encounter any installation errors in the browser. If you need additional help you can also call the AOL customer support number and speak to a trained AOL expert.
Steps to Install AOL Desktop Gold
After you download the AOL Desktop installation file you can follow the instructions below to install the software on your computer:
- Open the Downloads folder on your computer
- Search for the “Install_AOL_Desktop” icon.
- Right-click the AOL setup file and run it as admin.
- Click the “Install Now” button and complete the browser installation
Ways to troubleshoot AOL Desktop Gold Installation Failed
As you can see, the installation steps mentioned above are fairly straightforward and simple. However if you have any problems with AOL, or if you see that the AOL Desktop Gold installation failed it could point to a technical error on your computer or possibly a network related error. You can use the solutions mentioned below to try and fix the error so that you can finish installing AOL Desktop Gold:
Solution 1: System Requirements and Computer updates
AOL needs certain system requirements to be in place for it to run smoothly on your computer. You can check the list mentioned below to see if your system matches the requirements, if not you will have to update your computer:
- The most basic requirement is a secure and fast net connection
- AOL recommends a 1 GB RAM
- 1024 x 768 screen resolution
- 266 MHz High-speed processor
- Windows 7 or higher OS
Solution 2: Reboot your system and reinstall
Sometimes if the RAM is burdened with too many temporary and unnecessary data files your computer may run slower than usual. In order to avoid this situation, you should reboot your computer to clear the RAM and boost the computer speed. After a system reboot, you can reinstall AOL Desktop Gold from scratch.
Solution 3: Check your internet connection
One of the most common causes of installation failure in AOL Desktop Gold is because the internet connection is slow or the network keeps fluctuating. You should check your internet connection to make sure you get a stable connection. You can also contact your service provider to see if you can upgrade your plan.
After implementing these solutions you can try and download AOL Desktop Gold once again and then retry the installation process. If you need further technical assistance you can also contact AOL customer support and consult an expert.